Outsourcing can make a lot of small business owners cringe. They started their own business because they wanted to have autonomy and control over what was happening. But that DIY-attitude could have negative side effects when it comes to their business’s IT support.
Most small businesses don’t have the internal resources required to fully support their IT infrastructure. While the in-house staff is working to put out daily IT fires, they end up not working on proactive maintenance and strategy. One study suggests that 65% of IT budgets are used to do little more than maintenance. That means your staff is busy making sure the printer is working or reinstalling the software. They aren’t improving the business or increase the efficiency of your IT resources.
There is another way to handle the IT support for your business: outsourcing to a local results focused IT firm. Working with a managed IT service provider can help you offload the day-to-day tasks so your internal resources can be used more effectively.
4 Reason Why IT Outsourcing Can Help Your Business
1. Small Business IT Budgets
On average, small businesses are spending between 4% to 6% of their annual revenue on IT expenditures. So if you’re a company that’s making $1 million in revenue, you should be spending between between $40,000 to $60,00 a year. That’s around $3000 to $5000 a month on all IT expenses. That expenditure should cover your IT support plus any technology investments. You probably already figured it out. Its very difficult today to find in-house IT personnel for around $60,000 that can do everything you’re needing around IT support, proactive maintenance and strategy plus all your technology investments and still stay within that budget.
2. Maximizing IT Expertise
For a fraction of the cost of hiring one IT person, you can gain a whole team that is continually needing to stay above the service level agreements and response time commitments. But beyond that you want to have a team that’s not only putting out fires, but are working on strategy and being proactive for your business. The right IT team should have agreements put in place that protect both you and them and if they don’t do their job and produce results, then you can leave them without obligations.
3. 24-Hour Operations Center
Internally monitoring your IT resources 24 hours a day is expensive and time-consuming. Many of the IT issues that a business encounters, including service disruptions and software failures, can be prevented when they are detected early enough. Your systems run 24-hours, so they should get 24-hour monitoring. Outsourcing that tasks lower your costs and reduces your downtime.
4. Disaster Recovery and Continuity Planning
Like we mentioned before, it is difficult for one IT person to do everything that best practices require. You’ll find that they are the majority if not all focused on reactive issues rather that proactive. Knowing what to do in during a disaster around your technology is a proactive function. And if you haven’t heard your plan from your IT guy around this, then you’re probably at risk. Make sure you can overcome disasters and major challenges with the help of an outsourced IT services partner. They can help you assess potential risks and create a continuity plan that could have you back up and running in as little time as possible.
We may be the right DFW IT Outsourcing Partner for your company
These are just two of the ways that your small business could benefit from outsourcing. You maintain control over the key aspects of your IT; you simply get more help maintaining your system so you can focus on your actual business. Learn more about how our company can help your company grow. Get in touch with us today to learn more about our IT outsourcing solutions.